SHIPPING & RETURNS
Flat rate shipping requires 3-5 days for delivery after it ships. Shipping confirmation & tracking will be availabe via email as soon as your order departs. Please note that once package are received by USPS, we no longer responsible for the delivery of the item. This responsiblity is on USPS, 1(800)-275-8777.
Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pick up at the holding facility.
RETURN & EXCHANGE POLICY
Thank you for shopping with ShaiLadon Extensions. Once an order has shipped, we do not accept returns or exchanges. Damaged or defective products may be returned after contacting firstname.lastname@example.org. Please submit photo images of the damaged or defective product.
However, one time exchanges are accepted within 7 days of delivery date. Prior notice must be given through via email. Client is responsible for shipping. We will not accept any merchandise that has been open, altered or used. Product MUST be exchanged for something of equal or greater value. Payment for difference is neccasary. No refunds permitted.